Privacy & Cookie Policy

Fintech Aviation Services takes the handling of your personal information very seriously

 This privacy policy will explain how our company uses the personal data we collect from you when you use our website.

This Privacy & Cookie Policy was last updated October 2022 in line with the Swiss Federal Act on Data Protection (nFAPD).


1.1 FINTECH are committed to safeguarding the privacy of our website visitors; in this policy FINTECH explain how FINTECH will treat your Personal Data. ‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’) an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Online identifiers refer to information related to an individual’s tools, application or devices like their computer or smartphone.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Legal basis and transparency ‐ GDPR.EU

2.1 The Federal Council CH – New Federal Act on Data Protection (nFADP)

Personal Information

3.1 FINTECH may collect, store and use the following kinds of personal information: :

I. Information  about  your  computer  and  about  your  visits  to  and  use  of  this  website  (including  your Internet protocol (IP) addresses cookie identifiers and other identifiers such as radio frequency identification (RFID) tags, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
II. Information that you provide to us when registering with our website (including your email address)
III. Information  that  you  provide  when  completing  your  profile  on  our  website  (including  your  name, profile pictures, gender and date of birth
IV. information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and business email address);
V. Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
VI. Information relating to any purchases you make of our goods /services / goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address;
VII. Information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);

If at any time you have questions about our practices or any of your rights described below, you may reach our Data  Protection  Officer  (“DPO”)  and  our  dedicated  team  that  supports  our  business  by  contacting  us  at This inbox is actively monitored and managed so that FINTECH can deliver an experience that you can confidently trust.3.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using Your Personal Information

4.1  Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2 Fintech may use your personal information to:

  • I. administer our website and business;
    II. enable your use of the services available on our website;
    III. send you goods purchased through our website;
    IV. supply to you services purchased through our website;
    V. send statements, invoices and payment reminders to you, and collect payments from you;
    VI. send you non‐marketing commercial communications;
    VII. send you email notifications that you have specifically requested;
    VIII. send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
    IX. send you marketing communications relating to our business or the businesses of carefully‐selected third parties which FINTECH think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
    X. provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
    XI. deal with enquiries and complaints made by or about you relating to our website;
    XII. keep our website secure and prevent fraud;
    XIII. verify  compliance  with  the  terms  and  conditions  governing  the  use of  our website (including monitoring private messages sent through our website private messaging service)

4.3 FINTECH will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4.4 All our website financial transactions are handled through our payment services provider, and You can review  the  provider’s privacy policy  at‐gb/privacy  and  ( FINTECH will share information with our payment services provider  only  to  the  extent  necessary  for  the  purposes  of  processing  payments  you  make  via  our  website,  refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Disclosing Personal Information

5.1 FINTECH  may  disclose  your  personal  information  to  selected  employees  officers,  insurers,  professional  advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

5.2  FINTECH may disclose your personal information:

I. to the extent that FINTECH are required to do so by law;
II. in connection with any ongoing or prospective legal proceedings
III. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
IV. to  the  purchaser  (or  prospective  purchaser)  of  any  business  or  asset  that FINTECH are (or are contemplating) selling; and
V. to any person who FINTECH reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.


5.3 Except as provided in this policy, FINTECH will not provide your personal information to third parties.

International Data Transfers

6.1  Information  that FINTECH collect may be  stored and processed  in and transferred between any of  the  countries in which FINTECH operate in order to enable us to use the information in accordance with this policy.

6.2 Data may be disclosed abroad if the Federal Data Protection and Information Council has ascertained that the legislation in the third country guarantees adequate protection. The FDIC publishes a list for this purpose. Standard contractual clauses that have already been approved by the European Commission under the GDPR will be recognised by the FDPIC.  If cross‐border disclosure of personal data is planned ‐ which also includes storage on foreign systems (cloud) ‐ the countries will be posted, regardless of whether they offer adequate data protection.

6.3  You expressly agree to the transfers of personal information described in this Section 6.

Retaining Storage of Personal Information

7.1  This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that FINTECH comply with our legal obligations in relation to the retention and deletion of personal information.

7.2  Personal information that FINTECH process for any purpose or purposes shall not be kept for longer than is necessary  for  that  purpose  or  those  purposes.  Provision  is  made  for  the  data  to  be  deleted  or  rendered  anonymous (and immediately after they are no longer necessary for the original purpose for which they were processed)

7.3  Notwithstanding the other provisions of this Section 7, FINTECH will retain documents (including electronic documents) containing personal data:

I. to the extent that FINTECH are required to do so by law;
II. if  FINTECH  believe  that  the  documents  may  be  relevant  to  any  ongoing  or  prospective legal proceedings; and
III. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

Security of your Personal Information

8.1  FINTECH  will  take  reasonable  technical  and  organisational  precautions  to  prevent  the  loss,  misuse  or  alteration of your personal information.

8.2  Only cases involving breaches  of privacy or fundamental  rights  have  to  be  reported  to  the  FDPIC,  not  successfully foiled or ineffective cyberattacks. The designated data protection officer must report data security breaches to the FDPIC if there is a high risk of adverse effects on the privacy or fundamental rights of data subjects.
The DPO within Fintech will follow procedure to predict the potential implications of the breach and carry out an initial assessment as  to whether there could be  an imminent danger,  whether  data  subjects  need  to  be  notified and how this could be done

8.3 FINTECH will store all the personal information you provide on our secure (password‐ and firewall‐protected) servers.

8.4  All  electronic  financial  transactions  entered  into  through  our  website  will  be  protected  by  encryption  technology.

8.5 You acknowledge that the transmission of information over the internet is inherently insecure, and FINTECH cannot guarantee the security of data sent over the internet.

8.6 You are responsible for keeping the password you use for accessing our website confidential; FINTECH will not ask you for your password (except when you log in to our website).


9.1 We may update this policy from time to time by publishing a new version on our website.

9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3 We may notify you of changes to this policy by email or through the private messaging system on our website.

Your Rights

10.1 You may instruct us to provide you with any personal information FINTECH hold about you; provision of such information will be subject to:

The first copy of this information for free but subsequent copies will charged at 10 CHF

I. The  information  will  be    supplied    only  on  appropriate  evidence  of  your  identity  (for  this  purpose FINTECH will usually accept a photocopy of your passport certified by a
II. solicitor or bank plus an original copy of a utility bill showing your current address).

10.2 FINTECH may withhold personal information that you request to the extent permitted by law.

10.3 You may instruct us at any time not to process your personal information for marketing purposes.

10.4 In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or FINTECH will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10.5 Your privacy rights remain upheld within the framework of the current GDPR rules under article 15 and article 16

Third Party Websites

11.1 Our website includes hyperlinks to, and details of, third party websites.

11.2 FINTECH have no control over, and are not responsible for, the privacy policies and practices of third parties. Sub‐Contractor Privacy Policy

11.3 The Company collects and processes personal data relating to its Sub‐Contractors/Suppliers, to manage the business relationship. The Company is committed to being transparent about how it collects and uses the data and to meeting its data protection obligations.

11.4 Information Collected:
The Company collects and processes a range of information, this includes:

I. Name, address and contact details, including email address and telephone number.
II. The terms and conditions of the contract
III. Qualifications should these be required
IV. Details of the bank account and national insurance number.

Data  will  be  stored  can  be  stored  in  different  places,  the  Company’s  management  systems  and  in  other  IT  systems, including the Company’s email system.

11.5 Why is the data processed?

The information is processed to enable the Contract to proceed and meet the relevant obligations contained therein. In some cases, the Company needs to process the data to ensure legal obligations are complied with.

I. Maintain accurate and up to date records and contact details.
II. Meet its obligation under health & safety law
III. Ensure effective general business administration
IV. Provide references should these be requested

11.6 Who has access to data?
Your information may be shared internally, including members of the office only. This data is not shared to third parties or those outside the limits of the company data privacy policy.

11.7 How does the Company protect data?
The Company takes the security of your data seriously. The Company has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed and is not accessed except by its employees in the performance of their duties.
Should there be the need for third parties to process data on its behalf, this is done so under written instructions, and  are  under  a  duty  of  confidentiality  and  are  obliged  to  implement  appropriate  technical  and  Company  measures to ensure the security of data.

11.8 How long is the data kept?
Financial data is kept for a period of 6 years from the end of the tax year to which they relate.

Updating Information

12.1 Please let us  know if the personal information that  FINTECH  hold  about  you  needs  to  be  corrected  or  updated.

Cookie Policy

13.1 Our website uses cookies.

13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

13.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that FINTECH store about you may be linked to the information stored in and obtained from cookies.

13.5 FINTECH use both session and persistent cookies on our website.

13.6 Most browsers allow you to refuse to accept cookies; for example:

I. in  Internet  Explorer  (version  10)  you  can  block  cookies  using  the  cookie  handling  override  settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
II. in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop‐down menu, and unticking “Accept cookies from sites”; and
III. in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

13.7 Blocking all cookies will have a negative impact upon the usability of many websites.

13.8 If you block cookies, you will not be able to use all the features on our website.

13.9 You can delete cookies already stored on your computer; for example:

I. in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at;
II. in  Firefox  (version  24),  you  can  delete  cookies  by  clicking  “Tools”,  “Options”  and  “Privacy”,  then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
III. in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug‐in data” before clicking “Clear browsing data”.

13.10 Deleting cookies will have a negative impact on the usability of many websites. 

Our Details

14.1 This website is owned and operated by Fintech Aviation Services Sarl.

14.2 FINTECH are registered in Switzerland under registration number CH‐ 660.1.358.009‐6, and our registered office is 5th Floor, 48 Route des Acacias 1227 Carouge, Geneva, Switzerland.

14.3 Our principal place of business is at 5th Floor, 48 Route des Acacias 1227 Carouge, Geneva, Switzerland.

You can contact us by writing to the business address given above, by using our website contact form, by email to or by telephone on +41 22 548 1707.

Fintech Aviation Services Sarl
5th Floor, 48 Route des Acacias
1227 Carouge

Registration No: CH‐660.1.358.009‐6