Fintech Aviation Services takes the handling of your personal information very seriously
This privacy policy will explain how our company uses the personal data we collect from you when you use our website.
This Privacy & Cookie Policy was last updated October 2022 in line with the Swiss Federal Act on Data Protection (nFAPD).
1.1 FINTECH are committed to safeguarding the privacy of our website visitors; in this policy FINTECH explain how FINTECH will treat your Personal Data. ‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’) an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Online identifiers refer to information related to an individual’s tools, application or devices like their computer or smartphone.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
2.1 The Federal Council CH – New Federal Act on Data Protection (nFADP)
3.1 FINTECH may collect, store and use the following kinds of personal information: :
I. Information about your computer and about your visits to and use of this website (including your Internet protocol (IP) addresses cookie identifiers and other identifiers such as radio frequency identification (RFID) tags, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
II. Information that you provide to us when registering with our website (including your email address)
III. Information that you provide when completing your profile on our website (including your name, profile pictures, gender and date of birth
IV. information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and business email address);
V. Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
VI. Information relating to any purchases you make of our goods /services / goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address;
VII. Information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);
If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports our business by contacting us at privacy@fintech.aero This inbox is actively monitored and managed so that FINTECH can deliver an experience that you can confidently trust.3.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2 Fintech may use your personal information to:
4.3 FINTECH will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
4.4 All our website financial transactions are handled through our payment services provider, Stripe.com and Authorize.net. You can review the provider’s privacy policy at https://stripe.com/en‐gb/privacy and (http://www.authorize.net/company/privacy). FINTECH will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
5.1 FINTECH may disclose your personal information to selected employees officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
5.2 FINTECH may disclose your personal information:
I. to the extent that FINTECH are required to do so by law;
II. in connection with any ongoing or prospective legal proceedings
III. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
IV. to the purchaser (or prospective purchaser) of any business or asset that FINTECH are (or are contemplating) selling; and
V. to any person who FINTECH reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5.3 Except as provided in this policy, FINTECH will not provide your personal information to third parties.
6.1 Information that FINTECH collect may be stored and processed in and transferred between any of the countries in which FINTECH operate in order to enable us to use the information in accordance with this policy.
6.2 Data may be disclosed abroad if the Federal Data Protection and Information Council has ascertained that the legislation in the third country guarantees adequate protection. The FDIC publishes a list for this purpose. Standard contractual clauses that have already been approved by the European Commission under the GDPR will be recognised by the FDPIC. If cross‐border disclosure of personal data is planned ‐ which also includes storage on foreign systems (cloud) ‐ the countries will be posted, regardless of whether they offer adequate data protection.
6.3 You expressly agree to the transfers of personal information described in this Section 6.
7.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that FINTECH comply with our legal obligations in relation to the retention and deletion of personal information.
7.2 Personal information that FINTECH process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. Provision is made for the data to be deleted or rendered anonymous (and immediately after they are no longer necessary for the original purpose for which they were processed)
7.3 Notwithstanding the other provisions of this Section 7, FINTECH will retain documents (including electronic documents) containing personal data:
I. to the extent that FINTECH are required to do so by law;
II. if FINTECH believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
III. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
8.1 FINTECH will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
8.2 Only cases involving breaches of privacy or fundamental rights have to be reported to the FDPIC, not successfully foiled or ineffective cyberattacks. The designated data protection officer must report data security breaches to the FDPIC if there is a high risk of adverse effects on the privacy or fundamental rights of data subjects.
The DPO within Fintech will follow procedure to predict the potential implications of the breach and carry out an initial assessment as to whether there could be an imminent danger, whether data subjects need to be notified and how this could be done
8.3 FINTECH will store all the personal information you provide on our secure (password‐ and firewall‐protected) servers.
8.4 All electronic financial transactions entered into through our website will be protected by encryption technology.
8.5 You acknowledge that the transmission of information over the internet is inherently insecure, and FINTECH cannot guarantee the security of data sent over the internet.
8.6 You are responsible for keeping the password you use for accessing our website confidential; FINTECH will not ask you for your password (except when you log in to our website).
9.1 We may update this policy from time to time by publishing a new version on our website.
9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9.3 We may notify you of changes to this policy by email or through the private messaging system on our website.
10.1 You may instruct us to provide you with any personal information FINTECH hold about you; provision of such information will be subject to:
The first copy of this information for free but subsequent copies will charged at 10 CHF
I. The information will be supplied only on appropriate evidence of your identity (for this purpose FINTECH will usually accept a photocopy of your passport certified by a
II. solicitor or bank plus an original copy of a utility bill showing your current address).
10.2 FINTECH may withhold personal information that you request to the extent permitted by law.
10.3 You may instruct us at any time not to process your personal information for marketing purposes.
10.4 In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or FINTECH will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
10.5 Your privacy rights remain upheld within the framework of the current GDPR rules under article 15 and article 16
11.1 Our website includes hyperlinks to, and details of, third party websites.
11.2 FINTECH have no control over, and are not responsible for, the privacy policies and practices of third parties. Sub‐Contractor Privacy Policy
11.3 The Company collects and processes personal data relating to its Sub‐Contractors/Suppliers, to manage the business relationship. The Company is committed to being transparent about how it collects and uses the data and to meeting its data protection obligations.
11.4 Information Collected:
The Company collects and processes a range of information, this includes:
I. Name, address and contact details, including email address and telephone number.
II. The terms and conditions of the contract
III. Qualifications should these be required
IV. Details of the bank account and national insurance number.
Data will be stored can be stored in different places, the Company’s management systems and in other IT systems, including the Company’s email system.
11.5 Why is the data processed?
The information is processed to enable the Contract to proceed and meet the relevant obligations contained therein. In some cases, the Company needs to process the data to ensure legal obligations are complied with.
I. Maintain accurate and up to date records and contact details.
II. Meet its obligation under health & safety law
III. Ensure effective general business administration
IV. Provide references should these be requested
11.6 Who has access to data?
Your information may be shared internally, including members of the office only. This data is not shared to third parties or those outside the limits of the company data privacy policy.
11.7 How does the Company protect data?
The Company takes the security of your data seriously. The Company has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed and is not accessed except by its employees in the performance of their duties.
Should there be the need for third parties to process data on its behalf, this is done so under written instructions, and are under a duty of confidentiality and are obliged to implement appropriate technical and Company measures to ensure the security of data.
11.8 How long is the data kept?
Financial data is kept for a period of 6 years from the end of the tax year to which they relate.
12.1 Please let us know if the personal information that FINTECH hold about you needs to be corrected or updated.
13.1 Our website uses cookies.
13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
13.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that FINTECH store about you may be linked to the information stored in and obtained from cookies.
13.5 FINTECH use both session and persistent cookies on our website.
13.6 Most browsers allow you to refuse to accept cookies; for example:
I. in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
II. in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop‐down menu, and unticking “Accept cookies from sites”; and
III. in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
13.7 Blocking all cookies will have a negative impact upon the usability of many websites.
13.8 If you block cookies, you will not be able to use all the features on our website.
13.9 You can delete cookies already stored on your computer; for example:
I. in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
II. in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
III. in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug‐in data” before clicking “Clear browsing data”.
13.10 Deleting cookies will have a negative impact on the usability of many websites.
14.1 This website is owned and operated by Fintech Aviation Services Sarl.
14.2 FINTECH are registered in Switzerland under registration number CH‐ 660.1.358.009‐6, and our registered office is 5th Floor, 48 Route des Acacias 1227 Carouge, Geneva, Switzerland.
14.3 Our principal place of business is at 5th Floor, 48 Route des Acacias 1227 Carouge, Geneva, Switzerland.
You can contact us by writing to the business address given above, by using our website contact form, by email to admin@fintech.aero or by telephone on +41 22 548 1707.
Fintech Aviation Services Sarl
5th Floor, 48 Route des Acacias
1227 Carouge
Geneva
Switzerland
Registration No: CH‐660.1.358.009‐6
